Over the past several months my wife and I have worked with Britt Klein on the listing and sale of our house at 3082 Monte Sereno Drive. It closed this past week and we wanted to let you know how much we valued Britt’s efforts on our behalf to list and finally close the sale of our house. At our first meeting with Britt last year we were impressed with her preparation and the focus that she displayed on how she would market the home to have it stand out among any other homes in Monte Sereno. When we finally listed it with her, she went into high gear in qualifying and showing the home to the right prospective buyers, and keeping us posted on any buyers and how their buying preferences might be evolving. This was key to us having a sense of how the market was changing during our listing period. Once the house had received an offer, Britt’s advising skills were critical to securing the contract. Once under contract, every next action that Britt took was focused on how to fulfill that contract, to bring the sale to a close. These are areas of competence and skills that everyone hopes their agent has, but we are proud to say that Britt more than fulfilled these expectations, and fulfilled them enthusiastically. We trusted her judgment, and looked to her for insight during the escrow process. We observed her creativity in helping strategize our responses to Buyer requests, working with us as a team to achieve the best next step. And we welcomed her problem-solving, always-a-way attitude to get the job done. Many times the need to work something out affected Britt’s personal schedule, especially since we were out of town much of the escrow process, but this did not deter her from giving our tasks her all. We want you to know that we are extraordinarily pleased with her competence and performance on our listing, her industry and local market knowledge, and her ability to take a contract to close. She is an invaluable associate and should be held in the highest regard.
Greg and Touri Strick
We have used Britt for several real estate transactions now. She is the most profession, prompt, knowledgeable, energetic, helpful, and most of all, the most caring agent we have encountered in our many transactions. She is definitely a gem! Her communication with her clients is above and beyond. Her advertising and social media activity is top notch. When you are buying, she educates you through the entire process. She is interested in learning about you/your family to understand how you wish to fit in to your community. When you are selling, she is so resourceful in getting your property under contract and through the sell. You definitely leave the process a much smarter client. It doesn’t feel like a “transaction” with Britt … it feels like you’ve added the best agent in Santa Fe to your circle of friends. If you are looking for the best agent, you can rest assured you’ve made the best choice with Britt!
Lori and Don Good